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Managed Services - CARE

I.T. systems by nature are very complex, often requiring expertise across many different system specialisations to ensure they are kept in peak operating condition. CARE Services provide your organization with regular, structured and pro-active maintenance, documentation, planning and reporting of infrastructure and systems.

Maintenance is performed regularly to ensure your systems are performing reliably and securely. Utilising industry best practice techniques to optimize security, performance and efficiency, we enable your organization to get the most from its I.T. investments.

Maintenance is required to update the system to the latest vendor software updates, security patches and service packs (Patch Management), check and align system configurations to vendor best practices, utilisation of optimisation tools to get the most of the system and proactively offer guidance and recommendations on solutions that would benefit your organization.

	Element	Core Functions
	Plan	Dedicated Account Management Budget Setting	Operational Reviews
	Train	Site Administrator Training	Services Training
	Maintain	Systems Maintenance Patch Management Application Maintenance	Outside of Business Hours Best Practices Alignment System Optimisation
	Document	Asset Management Lifecycle Management	Systems Documentation Standardisation & Scalability of your IT Network
	Report	Retain Visibility and Control Monthly Care Services Report	Recommendations

Contact our team today to discuss your requirements and begin the transformation to a new, hassle free solution to the puzzle of managing your I.T. systems.