Service & Support

Businesses are becoming more dependant on their I.T. infrastructure to provide them with the tools to conduct their operational duties and communicate effectively with their customers. E-mail services, accounting packages and customer relationship databases are used by the majority of businesses to assist in their operations, growth and development.

While businesses use these I.T. services to carry out their day-to-day operations, many do not know how they should be maintained and even fewer have the necessary skills in-house to provide support when problems occur.

Does your business:

• Frequently suffer from system crashes or lockups?
• Require your current I.T. support provider to be onsite frequently to troubleshoot problems that never seem to be fixed?
• Feel concerned about the level of security protecting your confidential company information with exposure to the Internet?
• Not know when the last successful backup of your server(s) was?

If you answered "yes" to any of the above questions, your computer network is most likely not being properly maintained. Just as your car requires regular servicing to maintain its performance and reliability, so too does your computer network.

Comcity recognises the need your business has for regular server maintenance and understands that the skills needed are not generally available within your staff. To assist, we have developed a range of monitoring, maintenance and support services that offer reassurance that your computer network is being monitored, well-maintained and supported by the skills needed to resolve problems if they occur.

These services, each with differing levels of monitoring, maintenance and support allows your business to choose the services which are suitable to your needs.

Call Comcity on 1300 COMCITY (1300 266 248) or fill in the form below for further information or to schedule a technical visit.