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Comcity Testimonials"It is great to be able to confidently leave a problem in Comcity’s hands knowing that if I didn’t follow-up it would get it done. If it were not for Comcity it would have been extremely difficult to achieve my objectives the first time... and would have required a second trip." Robert Boyd "It's been a while since we have spoken but I just thought it was time that I wrote and let you know how wonderful your staff are! People are quick to moan and complain but rarely take the time to praise. Each and every one of your staff that I deal with (and I deal with them a lot!) are absolutely fantastic. They are responsive, patient and fun to deal with and it's such a pleasure to deal with them all because let's face it, I am not calling to say the system is working!" "Whatever you and your team are doing when recruiting people certainly is working and a BIG THANK YOU TO ALL AT COMCITY!"
Jenny Oakley "We were experiencing some real problems with our server when Comcity were recommended to us. Thanks to Jason and his team our issues were resolved quickly (they even spent all weekend getting our server in order)." "We were impressed with the way in which our needs where attended to and resolved. Since then Comcity have provided us with excellent I.T. maintenance and support. This has meant that we have been able to get the most out of our I.T. and when issues do arise they don't impact on our day to day operations." Paul Englefield "Michael and the team at Comcity are punctual, efficient, professional and always friendly. Since joining with Comcity our IT problems have decreased significantly, which has made our staff very happy!! The implementation of fortnightly desktop maintenance and other scheduled maintenance have brought our system up to date in regards to software and virus protection. Each time we log a job we receive timely assistance and the consultants always keep us updated on progress, which means we never feel neglected!! The team monitors our system very closely and always provide advice on how to improve it. Thanks Michael and the Comcity team, I now have one less thing to worry about!" Carmel Daou "Comcity have been providing CTM (Comcity Technology Monitoring) for all our servers for 3 years. Using a program Comcity developed, their technical team is automatically informed of any issues that arise on our servers. This allows us to diagnose and rectify the issue immediately before it becomes a big problem. Their system covers all the critical components of any type of MS-based server, including backups, antivirus, hard disk space, and real time event log monitoring. They also perform thorough monthly server maintenance at a time that suites our business. The monthly service covers off all maintenance we require, including security patch installation, exchange database maintenance, restore tests, manual system checks and much more." "All together this allows us to eliminate most of the daily manual system checks and frees up our weekends from basic server Operating System maintenance. The monitoring and maintenance they provide gives us the peace of mind, knowing that our servers are being professionally maintained and monitored and for a reasonable price." Daniel Hayward "Our group of Companies operates from offices in Melbourne, Manila and General Santos in the Southern Philippines. Initially providing IT support to our Melbourne Office, Comcity was engaged to undertake a review of our Company wide IT systems and needs in light of significant corporate growth and a requirement for a fully integrated and secure IT network environment." "As a result of the review, Comcity designed, procured and implemented secure local area network environments at all Company sites with such sites being integrated into an overall corporate wide area network environment. They have also documented and implemented IT policies and procedures covering all facets of IT and have been responsible for the Group’s routine IT maintenance and liaison with local IT personnel." "The end result has been a much improved inter-office and intra-office IT and communications environment with a high level of functionality, dependability and security. Jason, Chris and their respective teams at Comcity are to be congratulated for their professionalism, know-how and dependability in undertaking their work and providing appropriate IT support. We look forward to our ongoing business relationship." Chris Middleton Additional testimonials are available upon request. |
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