Recent Business Solutions

Following are just a few examples of the many different ways Comcity can work with you to remove the "growing pains" of aligning I.T. with your business needs without the need for you to be IT savvy.

As an independent I.T. Consultancy, you can rest assured that our solutions are developed to meet our clients' needs, not satisfy quotas placed upon us by vendors.

Mobile Communications

Problem: A company with a highly mobile sales force was having problems communicating important information to their staff. The Sales team didn't like having to return to the office each afternoon to read e-mails and return calls or do this from home "on their own time".

Solution: Comcity implemented a fleet of Smart Phones, whereby mobile phone calls, e-mails and SMS messages are received by staff in real time, no matter where they are physically located. The staff are now able to respond to all communications quickly and efficiently, resulting in an increase in valuable "client facing" time as well as client and staff satisfaction.

First Server, Right Server

Problem: A small but rapidly expanding consulting firm felt they had outgrown their I.T. environment, although the equipment was only 12 months old. None of their PC's were able to talk to each other, there was no centralized, secure storage of information and staff were becoming increasingly frustrated reinventing the wheel because they couldn't effectively share information.

Solution: Comcity worked with the client and ascertained that the best solution would be to implement a small network. Utilising the client's existing equipment within the solution meant that Comcity was able to protect the client's investment in the original technology. This solution is now handling the central storage of data for sharing by appropriate staff, as well as e-mails, printing and the all-important backup of their business-critical information.

Server Consolidation, Best Practices and Maintenance

Problem: A medium sized business running a complex network with 12 servers found that their systems were extremely unreliable, despite investing quite heavily in new equipment and ongoing support with their IT provider. They couldn't understand why, despite this investment, things just didn't seem to be getting any better.

Solution: Comcity was engaged to provide an unbiased network assessment, analyzing network topology, server configuration and maintenance practices. It was ascertained that the equipment was more than satisfactory for the purpose, however the configuration was not in line with best practices, nor was there any routine maintenance being performed. As a consequence, servers were vulnerable to security flaws and other potentially business-impacting issues.

Following our investigation, Comcity began a process of server consolidation, reducing the overall number from 12 to 8, progressively re-building the servers in line with best practices and implementing a routine maintenance schedule to ensure all servers are patched and updated. As a result, the business is experiencing unprecedented network reliability and responsiveness, with their investment in IT now being channeled into proactive business enhancement rather than reactive break-fix work.