IT Support for Sydney & Melbourne Businesses - Desktops to
Today's IT environment is awash with different technologies.
For computer support you can rely on, use technical experts who can
cover all bases.
From Microsoft to VMWare, Comcity's rapid response service is
available on-demand 24x7 up to CIO level. This means helpdesk,
onsite and remote IT support is always on-hand to resolve
issues and have you back in business fast or provide extra
resources to the IT department without increasing headcount.
- Super responsive & fast - 24x7 IT
support for users and technical issues
- Tailored support options - fixed-cost or
- Outstanding customer service
- support for workstations through to
Comcity delivers outstanding service across all functions normally
handled by an IT department and more so you can shift focus to
what's really important.
From network failure to the provision of workstations, be prepared
for any eventuality with access to more than 35 well-trained IT
professionals who can manage complex technical problems and
everyday IT support tasks.
Our award-winning service is all
about skills, experience and understanding your priorities. We'll
optimise and standardise systems for a common understanding which
means everyone in our technical team can work effectively on your
Outsource the distraction of IT with fixed-cost support
Outsource your entire IT function to Comcity and remove technology
distractions forever. Comcity can provide unlimited technician and
user support for all staff in a single, convenient package. No more
worrying about budget blowouts or staff sitting on technical issues
for fear of causing offence.
Modular portfolio of IT services
Pay-as-you-go and choose the exact mix of support required from our
modular portfolio of services across IT, from managed backups to troubleshooting on
Purchase ahead for a discount and choose the response time you
need for more cost-effective use of the IT budget.
Every request is logged against a ticket through your own
client portal where progress can be viewed easily. Comcity takes
full ownership with technical staff appointed to seeing your
request through to completion.
Scheduled Desktop Support
Keep staff working and productive with properly maintained
Request a regular scheduled visit from an expert technician
dedicated to keeping the office technology you interface with every
day running smoothly. Experience personalised service with your
frontline infrastructure properly configured and in peak working
condition, including operating systems, security and basic network
Inclusive, Comcity will also install, refresh and repair
workstations, software, peripherals and hand-held devices. Your
team will truly appreciate having a qualified expert on hand to
answer all their questions and help them effectively use the
technology around them