Microsoft Dynamics is a high end, yet affordable CRM solution that's adaptable to SMB use. Available as a subscription-based cloud service, Dynamics Online 2011 provides capacity to manage the full customer lifecycle with combined sales, marketing and service capabilities.
Unlike earlier web-based versions, 2011 integrates with other software packages and can be customised in .NET to drive what's unique about your sales process. Advanced features for reporting and analysis allow you to really drill down into information about customers, sales opportunities, sales history and more.
Live dashboards can be configured at the user level to view business intelligence and task lists in real time. Sales staff will quickly become intuitive users after accessing the familiar Microsoft Office 2010 interface. Dynamics also supports multiple languages and currencies, which is handy if you're looking to overseas markets.
Available on per-user subscription, Dynamics Online 2011 looks after the full customer lifecycle combining sales with marketing and service capabilities.
Dynamics integrates easily with other .NET software packages and can be customised to define a unique sales process for your business.
Reporting and analysis is advanced, but user-friendly, so it's easy to gain new insight into customers and marketing return.
Configure live dashboards at the user level to give sales staff a real-time snapshot of tasks, performance and opportunities.
If going international, Dynamics supports many languages and currencies, making it the perfect platform for overseas expansion.
CloudSavvy will deploy Microsoft Dynamics in full, migrating data, tailoring your workflow and integrating your solution with 3rd-party software.
Once customised to how you work, Microsoft manages the solution for you, which makes this a very low-maintenance solution.
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