Real-Time Remote Network Monitoring

Detect vulnerability faster and avoid systems downtime with a clear picture of network health and performance.

Comcity provides the technical insight that ensures you catch failing hardware, incomplete tasks or malicious threats early.

24x7 Monitoring of Technology and Tasks

Identify and rectify underperforming assets and potential issues before they occur. Watch IT is a module in our flexible portfolio of support services that combines real-time remote monitoring with set procedures and expert analysis from certified technicians for timely intelligence on key system metrics that impact performance, including the status of servers, desktops, applications and operating systems.

Our daily reports provide detailed information on issues that affect security, capacity and data integrity through a multi-layered approach across the network with state-of-the-art remote monitoring tools. Critical areas of performance are benchmarked to vendor guidelines and measured for consistency.

Real-Time Alerts on Critical Issues

For an extra layer of protection, pinpoint issues as they occur with targeted monitoring. This is combined with real-time SMS alerts and remote VPN access for fast identification and resolution of specific critical problems that could have an adverse affect on the business if undetected.

All of our monitoring services are aligned to vendor-defined best practice and consider leading IT vendors including Microsoft, Symantec, IBM, HP, VMware, Citrix and more.

Asset Lifecycle Management

Watch IT brings order to asset lifecycle management tracking your warranties, serial numbers and subscriptions to avoid duplication and compliance issues. Comcity stores your all technology configurations securely offsite so you can restore systems if disaster strikes and be back in business quickly.