IT Support for Sydney & Melbourne Businesses - Desktops to Outsourcing

Today's IT environment is awash with different technologies. For computer support you can rely on, use technical experts who can cover all bases.

From Microsoft to VMWare, Comcity's rapid response service is available on-demand 24x7 up to CIO level. This means helpdesk, onsite and remote support is always on-hand to resolve issues and have you back in business fast or provide extra resources to the IT department without increasing headcount.

	Super responsive & fast - 24x7 IT support for users and technical issues
	Tailored support options - fixed-cost or pay-as-you-go
	Outstanding customer service - support for workstations through to virtualization

Comcity delivers outstanding service across all functions normally handled by an IT department and more so you can shift focus to what's really important.

From network failure to the provision of workstations, be prepared for any eventuality with access to more than 35 well-trained IT professionals who can manage complex technical problems and everyday support tasks.

Our award-winning service is all about skills, experience and understanding your priorities. We'll optimise and standardise systems for a common understanding which means everyone in our technical team can work effectively on your account.

Outsource the distraction of IT with fixed-cost support

Outsource your entire IT function to Comcity and remove technology distractions forever. Comcity can provide unlimited technican and user support for all staff in a single, convenient package. No more worrying about budget blowouts or staff sitting on technical issues for fear of causing offence.

Modularportfolio of IT services

Pay-as-you-go and choose the exact mix of support required from our modular portfolio of services across IT, from managed backups to troubleshooting on security issues.
Purchase ahead for a discount and choose the response time you need for more cost-effective use of the IT budget.

Every request is logged against a ticket through your own client portal where progress can be viewed easily. Comcity takes full ownership with technical staff appointed to seeing your request through to completion.

Scheduled Desktop Support

Keep staff working and productive with properly maintained office technology.

Request a regular scheduled visit from an expert technician dedicated to keeping the office technology you interface with every day running smoothly. Experience personalised service with your frontline infrastructure properly configured and in peak working condition, including operating systems, security and basic network elements.

Inclusive, Comcity will also install, refresh and repair workstations, software, peripherals and hand-held devices. Your team will truly appreciate having a qualified expert on hand to answer all their questions and help them effectively use the technology around them.