Testimonials
Comcity aims to develop an ongoing partnership with your business with the overall aim of growing in understanding of your unique requirements. We leverage our past experiences and industry "best practices" to design solutions to meet the individual needs of your business, irrespective of whether you operate a large organisation or a small company, we have the solution for you.
Comcity's independent assessment and implementation services provide you with the objectivity, knowledge, experience and skill transfer that you require to ensure business success. We work to set realistic client expectations and to achieve the highest possible levels of client satisfaction through delivering first-rate network architecture, maintenance and technical support.
What drives the core of Comcity's operations is our commitment to uncovering the key ingredients to help your business become more streamlined and efficient, increasing your business performance by providing quality IT service and solutions. Hear what our clients have to say:
Pacific Hydro
"Comcity has provided specialist expertise with the SharePoint product set and has helped Pacific Hydro over many years, developing and supporting applications with expert efficiency and professionalism. They always seem to find practical ways to improve the solution at hand and deliver without fuss to the agreed budget."
Daniel Hayward ( Global ICT Manager , Pacific Hydro )
Indophil Resources
"Our group of Companies operates from offices in Melbourne, Manila and General Santos in the Southern Philippines. Initially providing IT support to our Melbourne Office, Comcity was engaged to undertake a review of our Company wide IT systems and needs in light of significant corporate growth and a requirement for a fully integrated and secure IT network environment." "As a result of the review, Comcity designed, procured and implemented secure local area network environments at all Company sites with such sites being integrated into an overall corporate wide area network environment. They have also documented and implemented IT policies and procedures covering all facets of IT and have been responsible for the Group's routine IT maintenance and liaison with local IT personnel." "The end result has been a much improved inter-office and intra-office IT and communications environment with a high level of functionality, dependability and security. Jason, Chris and their respective teams at Comcity are to be congratulated for their professionalism, know-how and dependability in undertaking their work and providing appropriate IT support. We look forward to our ongoing business relationship."
Chris Middleton ( General Manager , Indophil Resources )
SACS Consulting
"Michael and the team at Comcity are punctual, efficient, professional and always friendly. Since joining with Comcity our IT problems have decreased significantly, which has made our staff very happy!! The implementation of fortnightly desktop maintenance and other scheduled maintenance have brought our system up to date in regards to software and virus protection. Each time we log a job we receive timely assistance and the consultants always keep us updated on progress, which means we never feel neglected!! The team monitors our system very closely and always provide advice on how to improve it. Thanks Michael and the Comcity team, I now have one less thing to worry about!"
Carmel Daou ( Director , SACS Consulting )
Legal Super
"We were nervous when moving from an environment that included in-house IT support to our new offices, where all our IT support was to be outsourced. However, our fears were allayed when we went ‘live’ from Day 1 with no problems and since then, all our requests have been responded to and resolved very quickly and efficiently with no down-time. The service we receive is always warm, friendly and professional. Confirmation that a job has been completed is sent through promptly, so I don’t have to waste time on follow-up. " "Thank you, Comcity, for making MY working days easier and for being a part of our extended 'family.'"
( EA to CEO , Legal Super )
Recruitment
"Each and every one of your staff that I deal with (and I deal with them a lot!) are absolutely fantastic. They are responsive, patient and fun to deal with and it's such a pleasure to deal with them all because let's face it, I am not calling to say the system is working!" Whatever you and your team are doing when recruiting people certainly is working and a BIG THANK YOU TO ALL AT COMCITY!"
Jenny Oakley ( Administration Manager )
Big Splash HR Solutions
"It is great to be able to confidently leave a problem in Comcity's hands knowing that if I didn't follow-up it would get it done. If it were not for Comcity it would have been extremely difficult to achieve my objectives the first time... and would have required a second trip."
Robert Boyd ( ITC Manager , Big Splash HR Solutions )
Our Community
"In a business life usually filled with so much madness of tight deadlines, whingeing, never-ending financial manoeuvring and last but not least technology disasters, I take a rare moment out of this life to CONGRATULATE you and the team, for an EXCEPTIONAL effort."
Denis Moriaty ( COO , Our Community )
Motorcycling Victoria
“While there is no doubt Comcity has a much broader knowledge base than our last two IT Support providers, it's the customer service and access to staff that stands out. We have never had an issue contacting support services, nor have we had an issue following up logged requests, which used to happen all the time. Staff at Comcity are always friendly. This saves us time, money and headaches.”
Andrew Weiss ( CEO , Motorcycling Victoria )
Our Community
“The total package from first discussion, to pricing, to the final transformation from old to new was simply unbelievable. There was not one glitch and not one second of down-time."
Denis Moriaty ( Chief Operating Officer , Our Community )
Pacific Hydro
"In a specialist business it makes sense to outsource routine tasks. Comcity performs many of the essential monitoring and maintenance functions for Pacific Hydro that would otherwise tie up our IT department. Work is always completed to high standards, which means we have less to worry about and can concentrate on project work that drives business value."
Daniel Hayward ( Global ICT Manager , Pacific Hydro )
Comcity recognised as a esteemed Microsoft partner
Comcity was awarded as one of the finalists in Microsoft Australia's Partner Awards 2011. The purpose of the Microsoft Australia Partner Awards is to recognise partners who address business needs and challenges by providing them with exceptional solutions using Microsoft technologies.
This is the third time that Comcity has been voted as one of the leading Microsoft Partners in Australia. The winning partners were selected from a national field of 300 nominations from Australian partners, with awards presented in 20 categories.
Evan Williams, the Small and Medium Business & Partner Group Director of Microsoft Australia, said: 'Our partners' achievements are a testament to the expertise, dedication and innovation they continually demonstrate in delivering first class solutions to our customers. We offer our wholehearted congratulations to the 17 winners, as well as the finalists, and look forward to continuing to work with and growing our existing partner ecosystem.'
Comcity is honoured to be recognised by Microsoft, once again in 2011, as one of its leading partners of the year.
